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Molly O'Neill

Recovering Improper Payments

CGI Initiative for Collaborative Government Fellow Molly O’Neill joined CGI Vice President and subject matter expert Rob Rolf to discuss the importance of the government’s ability to identify and recoup improper payments as part of the Initiative’s ongoing video series focused on Tackling the Budget Cut Challenge.

In the video Recovering Improper Payments, O’Neill and Rolf cover the scope of the improper payment issue in the federal government, as well as the effective solutions organizations are deploying to combat the problem.

“Just by the government’s own numbers, this is a $125-billion-a-year problem,” Rolf said.

O’Neill and Rolf also examined the successful recovery audit model deployed by the Centers for Medicare and Medicaid Services. To watch that video, click here.

O’Neill and Rolf examined methods agency leaders can apply to prevent and recover improper payments even when they do not have resources to invest to improve their improper payment systems or increase compliance feet-on-the-street.

O’Neill served as the former Assistant Administrator and Chief Information Officer (CIO) at the Environmental Protection Agency (EPA). As the CIO at EPA, she was responsible for establishing an innovation center of excellence that advanced the creation, management and use of information as a strategic resource at EPA. Rolf has spent time in both the public and private sectors and leads CGI’s recovery audit operations.

Watch the video here

This article is part of the CGI Initiative for Collaborative Government’s ongoing series Tackling the Budget Cut Challenge. For more, click here.

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